Refund and Cancellation Policy

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                                                                                                    M & M TROPHY MANIA INC 

• This website https://mmtrophymania.com/ need you to understand that you are on the right hands and will do everything to give you the best service as our customers rights are our main priorities.
• All claims must be made within 48 hours of receipt of delivery.
• All returns require a Return Mechandise Authourization {RMA} number [which must be clearly written on top of boxes in maker].
• Items must be returned within 7 business days of delivery
• There will be a 65% restocking charge on all approved returns, plus $2:00 per trophy for engraved plates.
• Engraved medals, acrylics, crystals, glass, plaques and custom items cannot be returned for credit and are not refundable.
• Shipping charges are non-refundable 
• Please check your order upon receipt.
• All items must be returned in the condition they were received (photo of your shipment may be required to ensure condition of awards.
• Custom or stock inserts are non- refundable.
• Any awards with insert applied are non-returnable and non-refundable.
• Return shipping is at customers expense.